For all inquiries, please call our customer service at 1-630-655-0966.
Shipping
All orders placed by 3PM CST will be shipped within 1-2 business days with UPS Ground if not specific request for faster delivery with UPS Next Day Air. All Normal transit times should be 3 to 5 business days. Delivery times are Mon.-Fri. (except for public holidays) 8:00 - 17:00. Once your order is shipped, you will be sent an email confirmation along with a tracking number that you may use to track your order. Shipping fees are non-refundable.
No shipping to PO Boxes due to UPS policy.
$10 Flat Rate Shipping on Clothing Items. $15 Flat Rate Shipping on Rugs.
Shipping
We use regular UPS or USPS to ship your order.
Flat Rate Shipping applies to lower 48 US States only. Shipping to other States, Canada or International will be handled on request and flat rate fees do not apply.
Payment Options
We accept Visa, Master Card, Discover and American Express.
Prices
The prices displayed do not include shipping.
Tax
We charge sales and use tax according to Federal and State guidelines.
A sales tax of 8% is charged for any purchases made by Illinois residents and shipped within state, 6% for purchases made by Michigan residents and shipped within state. Purchases made by out-of-state or international residents will not see collection of sales tax and the recipient is responsible to abide with respective sales tax regulations.
Return Policy
If you are not satisfied with our product, you may return your unworn merchandise with all tags attached within 10 days upon receipt for a full refund (less shipping fees). Returned items should not have been worn or damaged and should be returned unused and in new condition. Shipping fees for returned items will be paid by customer.
ALL SALE ITEMS ARE FINAL. NO RETURN OR EXCHANGE.
Please email us and give the reason for the return of your order number and the item you wish to return.
Personal Information
All personal information which we are given to process your purchase or when you visit our homepage will be handled confidentially and will not be given to a third party without your consent. You have the right to see your personal details upon request. If they are wrong, incomplete or irrelevant, you have the right to demand that the files be correct or deleted.
Product Information
SO Stockholm Objects reserves the right of unintentional errors in the product information or on our web pages. We cannot guarantee our pictures to display all colors with 100% accuracy.
Force Majeure
If SO Stockholm Objects fails to comply with the agreement because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes such as earthquakes, volcanic action and other similar matters, SO Stockholm Objects will not be responsible for the consequences.
